Privacy Policy

1. Introduction

Thank you for choosing mono.works GmbH ("we," "us," or "our"). We are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our SaaS services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Information that can be used to identify you, such as your name, email address, postal address, and phone number.
  • Usage Data: Information about your interactions with our SaaS platform, including log files, IP address, device information, and browsing history.
  • Payment Information: If you make payments through our platform, we may collect payment card details or other financial information.
  • Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to collect information about your browsing behavior on our website.

3. How We Use Your Information

We use your information for the following purposes:

  • Provide and maintain our SaaS services.
  • Process payments and fulfill your orders.
  • Improve and personalize your user experience.
  • Communicate with you, including responding to your inquiries.
  • Send you promotional materials, updates, and notifications.
  • Monitor and analyze usage patterns to enhance our services.

4. Disclosure of Your Information

We may share your information with:

  • Service providers and business partners who assist us in delivering our services.
  • Legal authorities if required by law or to protect our rights.
  • Third parties in the event of a merger, acquisition, or sale of assets.

5. Your Choices

You have the following choices regarding your information:

  • Access, correct, or delete your personal information by contacting us at manuel@mono.works.
  • Opt out of marketing communications by following the unsubscribe instructions.
  • Disable cookies through your browser settings.

6. Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

7. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or store information from children under 13 years old.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will be effective immediately.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at manuel@mono.works.